Monthly Webinar – Support

This is the 8th in our monthly webinar series looking at what support is available in KB+ ranging from help answering basic queries to populating your account with your institutional data.

Watch this 40 mins webinar (excuse the long pauses) for:

  • an introduction to the KB+ Data Managers and how we can help
  • examples of common queries we are asked
  • an overview of our KB+ one day workshops
  • information on how we can save you time by populating your licence and subscription information into your account
  • information on how we can populate core title information for you

We are very keen to hear from you on other types of support we can offer and suggestions for our next series of webinars.

Please do email knowledgebaseplus@jisc.ac.uk if you have any feedback on our current userguides, workshops and webinars and if there are any other topics you want us to cover.

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KB+ One Day Workshops

New for this year are our KB+ One Day Workshops. We ran 2 last month in London; full details on upcoming workshops & booking form are available on our events page.

During the day we provide demonstrations of key features of KB+ followed by a set of exercises with copies of relevant user guides. Examples of the type of exercise include setting up a subscription, exporting a licence etc. We are keen to ensure participants have valuable practical hands on experience of the system to help gain a better understanding of KB+ and its potential. The exercises also provide the perfect opportunity for the data mangers to chat to participants, answer questions and see how KB+ is being used.

In the morning we focus on the role KB+ plays in recording, managing and tracking licences and in the afternoon we look at creating subscriptions, the renewal process and compare packages tool. Each workshop begins with introductions allowing the participants to say what they want from the day to ensure we cover the relevant information.

We also have guest speakers at the workshops. At the first workshop we had a talk from Robbie Ireland about the SafeNet project, “SafeNet is a shared post-cancellation access (PCA) service for UK academic libraries that builds a UK archive collection and clarifies entitlement rights”. It was encouraging to hear they plan to use KB+ as one of the authoritative data sets.

At the second workshop Ben Taplin, Licensing Specialist from Jisc, gave an introduction to ONIX-PL licences. I was interested to see how in picking out the key terms from the dense licence text helped improve the clarity of the key properties within the licence and how it also provided the opportunity to compare licences. It was a useful introduction to demonstrating the licence comparison tool in KB+.

I have really enjoyed the workshops, its been great to meet people, chat about e-resources and share experiences. Initial feedback from those who attended has been also been positive. Hopefully having the time away from work, the opportunity to focus on KB+, meet other institutions using KB+ and support from the data managers on hand provides the right environment to explore the benefits KB+ can provide in managing e-resources.

So if  you use KB+, are new to it or just interested to find out more then why not sign up to one of our workshops or webinars on our events page.